Frequently Asked Questions
Everything you need to know about your Persona shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As Persona focuses on tailored fits, we recommend measuring a similar garment you own to ensure the perfect match.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping and restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally ranges from 7-14 business days.
Where are Persona garments manufactured?
We partner with ethical factories in Italy and Portugal that prioritize fair labor practices and utilize high-quality, sustainable fabrics to ensure longevity.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Applicable duties and taxes are calculated at checkout so there are no hidden fees upon delivery.